Resident support
Access & communication support
Tell us about the information format or appointment adjustment you need.
Ask for an alternative information format or discuss access and communication needs before a viewing or office appointment. Explain the adjustment you are seeking without sending medical records through the public form.
The licensed photograph illustrates this service. Request the actual particulars and photographs for a specific property.
What to expect
Covers requests for accessible information and appointment arrangements. Access details are checked for the specific location. Photographs do not show or certify the accessibility of our properties.
Contact & appointments
Enquiries and viewing requests are free. We aim to reply within two working days. Contact hours: Monday–Friday 09:00–18:00; Saturday 10:00–14:00, UK local time, excluding UK bank holidays. Derby and Derbyshire. Office visits and viewings are by appointment; specific property arrangements are confirmed in writing.