Using the website
We aim to make the website usable with keyboard navigation, clear headings, readable contrast, labelled forms and text alternatives for images. The layout adapts to different screen sizes. Your browser’s zoom and text-size controls can help you read the pages.
Requesting assistance
Contact lettings@bolaproperties.online or +447985755055 if you need information in an alternative format or assistance with an enquiry. Describe the format or adjustment you need without sending medical documents through the public form.
Visits and viewings
Tell us about access requirements before an office visit or viewing. We confirm the specific location, relevant access information and arrangements with you. A photograph or service description does not establish that a particular building is accessible.
Reporting a problem
Tell us which page or form caused a problem and, if helpful, your browser and device. We will investigate and aim to reply within two working days. This statement expresses our approach and does not claim a completed external accessibility audit.